How much would you pay for each of the following features you rated as attractive or valuable to you? If you would not pay for a particular feature, please enter “0”.

Please provide answers rounded to the nearest dollar.

FARE FEATURES
No cancellation fees when cancelling a booking
No change fees when changing a booking
Up to three free companion fares
DEPARTURE FEATURES
Check in up to 15 mins before departure with a reservation (Current cut off is 30 mins)
Guaranteed loading one sailing before or after booked sailing
Guaranteed loading up to 2 sailings before or after booked sailing
Guaranteed loading on any sailing on same day as booked sailing
Loaded and unloaded first
Guaranteed loading on upper open vehicle deck (No need to leave vehicle while in transit)
Guaranteed loading on front of open upper vehicle deck (define benefit)
ONBOARD PERKS
Unlimited coffee / tea onboard
SeaWest lounge access
Savings vouchers for food purchases onboard
Savings on gift card purchases
Reserved lounge seating (e.g., secured seating when travelling with a sizable group)
Preferred lounge seating (e.g., window seats, or desirable areas of the vessel)
Priority line up for the Coastal Cafe (define benefit)
Progress
40 %
 
 
 
If you have any trouble accessing this survey please email info@ferryfeedback.ca or call Malatest toll free at 1-855-412-1930.
 
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